Our Production Portal

Your Vehicle, Your Journey – Total Transparency from Start to Finish

Transparency and communication are essential for a smooth and stress-free build experience. From placing your order to receiving your completed vehicle, our unique Customer Portal gives you access to every step of the process.

Key Features & Benefits

1. Real-Time Project Tracking

  • Clear Build Status Updates: Follow your build’s journey from start to finish with real-time updates at each stage of the production line. Imagine a “track your order” experience like ordering a pizza – we’ll let you know exactly where your vehicle is in the process.
  • Scheduled Timeline: We believe in being upfront about timelines from the start, giving you a clear understanding of when your vehicle will be completed.

2. Self-Managed Portal Access

  • On-Demand Information: Once your order is placed, you’ll receive a login to our portal, allowing you to access every relevant piece of information about your vehicle’s build whenever you like.
  • Document Hub: Important documents such as build specs, designs, and invoices are stored securely in one place, easy for you to access and manage at any time.

3. Precision & Compliance

  • Accurate Payload Management: We ensure each vehicle is carefully weighed using four-corner scales, giving you a precise payload figure that helps with legal compliance and peace of mind.
  • Compliance Documents: All documentation related to the registration and build of your vehicle remains accessible on our portal for at least seven years. This is a valuable resource for resale and documentation of the asset’s worth.

4. Quality Control & Visual Verification

  • Final QC Photos: Before your vehicle leaves our facility, we capture images of the completed build for quality assurance and confirmation that everything matches your expectations.
  • Consistency in Quality: We are continually enhancing our photo setup for consistency, so you always see your vehicle at its best before it’s delivered.

5. Aftersales Support

  • Warranty & Documentation: If warranty support is needed, all documentation related to tail lifts, tow bars, or other custom equipment is stored in the portal for easy reference and access.
  • Supplier Collaboration: This streamlined approach ensures both you and our suppliers have what’s needed for smooth aftersales support.

6. Full Project Reporting

  • Instant Access to Reports: Download a comprehensive report of all your builds at any time. There’s no need to request a report from us – it’s readily available whenever you need it.

Additional Customisation Options

  • Flexibility with Custom Requirements: If you have unique specifications or customisations in mind, we’ll work to accommodate these requests where possible, adding value and personalisation to your build.

The VanDemand Difference: Efficient, Transparent, and Customer-First

Our Customer Portal is designed to give you greater control and clarity over the build process, eliminating guesswork and providing an efficient, transparent experience from start to finish.

Demand More.

Production Portal